How we collect, use, and protect your information.
Effective Date: April 14, 2026
North Shore Scoop ("we," "us," "our") respects your privacy. This policy explains what information we collect through our website at northshorescoop.com, how we use it, and your rights regarding that information.
When you submit a quote request or contact form on our website, we collect the information you provide, which may include your name, email address, phone number, service address, and details about your yard or service needs.
We also collect standard web analytics data through Google Analytics (GA4), which may include your IP address, browser type, device type, pages visited, time on site, and referring URL. This data is anonymized and aggregated to help us understand how visitors use our site.
We use your contact information to respond to your quote requests, schedule services, and communicate about your account. We use analytics data to improve our website, understand which pages are most useful, and measure the effectiveness of our content.
We do not sell your personal information to third parties. We do not use your information for targeted advertising.
Quote request and contact form submissions are processed through Netlify Forms, a secure form handling service. Your form data is stored on Netlify's servers and transmitted to us via email notification. We retain this data only as long as needed to provide the service you requested or to maintain records for our business.
Our website uses cookies set by Google Analytics to track anonymized usage data. These cookies do not identify you personally. You can control cookie behavior through your browser settings. Disabling cookies will not affect your ability to use our website or submit forms.
We use the following third-party services that may process data on our behalf:
Netlify for website hosting and form submission processing. Google Analytics (GA4) for anonymized website usage tracking. These services have their own privacy policies governing how they handle data.
You may request to view, correct, or delete any personal information we hold about you. To make a request, email us at info@northshorescoop.com or call (847) 886-9554. We will respond within 30 days.
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Questions about this privacy policy? Reach us at info@northshorescoop.com or (847) 886-9554.